Privacy Policy
Last updated: 4 October 2026.
Who we are
This website, springblueservices.com, is operated by Spring Blue Technical & Cleaning Services LLC, M-05, Silver Building, Abu Hail, Dubai, United Arab Emirates. In this policy "we", "us" and "our" mean that company. You can contact us at info@springblueservices.com or on +971 52 280 7364.
What information we collect
- Enquiry form: when you use the contact form we receive the name, phone number, email address, subject and message you type in.
- Email, phone and WhatsApp: if you contact us by email, phone call or WhatsApp we receive whatever you choose to tell us, including your number or address and the content of your messages.
- Website usage data: we use Google Analytics 4, set up through the Google Site Kit plugin, to see how the website is used. It records pages viewed, the type of device and browser, approximate location, how you reached the site, and clicks on our phone, WhatsApp and email links. It does not record the text you type into the contact form.
How we use it
- To reply to your enquiry, prepare a quotation and arrange a site visit.
- To keep a record of enquiries and the services we provide.
- To understand which pages and services people look for, and to improve the website.
We do not sell personal data.
Who can see it
Enquiries sent through the form arrive in our email inbox. We use service providers to run the website and our email, including our web hosting provider (GoDaddy) and Google (for Google Analytics). They process data on our behalf under their own terms. If you contact us on WhatsApp, WhatsApp’s own terms and privacy policy apply to that conversation. We may disclose information where the law requires it.
How long we keep it
We keep enquiry details for as long as we need them to deal with your request and to keep reasonable business records. Analytics data is kept for the period set in our Google Analytics account.
Security
We take reasonable steps to protect the information we hold. No website or email system is completely secure, so please do not send sensitive information such as bank or card details through the contact form.
Your choices
You can ask us to tell you what personal information we hold about you, to correct it or to delete it, by writing to info@springblueservices.com. You can also limit analytics cookies as described in our Cookie Policy.
Links to other sites
This website links to other services such as WhatsApp. We are not responsible for how those services handle your information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.